OUTSTANDING YEAR FOR CITIZENS ADVICE
NEWTOWNABBEY Citizens Advice Bureau has revealed an outstanding year of success, during which it dealt with a staggering 27,000 enquiries, recovered £2 million in unclaimed benefits for clients and represented people at more than 250 tribunals.
Details of the CAB's remarkable year were revealed at the organisation's Annual General Meeting, which took place at the Dunanney Centre, Rathcoole last Thursday.
The Annual Report for 2007/08 reveals a 15 per cent increase in the number of enquiries dealt with by the Bureau over the past year.
It outlines the success of several of the Bureau's projects, including a new advice service for ethnic minority groups, moves to reduce fuel poverty within the borough and the Advice4Health partnership which helps vulnerable people and their families.
According to the report, a major part of the CAB's workload continues to involve dealing with the borough's spiralling debt problem.
The local office now has 571 active debt clients - an increase of 88 between October 2007 and March this year.
Staff at Citizens Advice are currently helping clients manage debts totalling more than £7.5 million, including more than £3 million owed on credit cards and £2.5 million in personal loans.
Pat Hutchinson, District Manager of Newtownabbey CAB, revealed that demand for the Bureau's service has increased to an enquiry level unmatched in Northern Ireland.
"The Bureau's exceptional success this year has only been possible through establishing essential partnerships which have enabled us to empower local people.
"The incomparable success of the Bureau is an achievement shared by volunteers, staff, partner organisations and clients alike," she said.
Guest speaker at the AGM, Seamus McAleavey, Chairman of the Northern Ireland Council for Voluntary Action, said that advice services such as the CAB play a key role in tackling Northern Ireland's worsening poverty problem.
"Poverty is a big problem in Northern Ireland and it is going to get a lot worse - incomes are being squeezed and families face big rises in things they must pay for, like food and fuel.
"Advice services are on the front line in the day-to-day fight against poverty and agencies like Newtownabbey CAB are doing a wonderful job in helping individuals with problems of debt and unclaimed benefits.
"I warmly congratulate all of them, but I fear their workload will get a lot worse over the coming months and years."
Newtownabbey CAB Chairman, councillor Billy Webb, paid tribute to the management committee, staff and volunteers for their hard work and commitment throughout the year.
For free, impartial help and advice contact Newtownabbey CAB on 9085 2271.
The full article contains 433 words and appears in n/a newspaper.
-
Last Updated:
02 July 2008 3:04 PM
-
Source:
n/a
-
Location:
Glengormley, NEWTOWN ABBEY