Mayor Fraser Agnew recently launched a new business support programme entitled Services, Tourism and Retail (STAR), to help local businesses within these sectors shine and prosper.
The programme, which is funded Newtownabbey Borough Council, will work with participating businesses to help in key areas of merchandising, customer services, sales and marketing and business planning skills. The six-month programme will be delivered by Lara Goodall Consulting and will comprise tailored workshops and one-to-one mentoring from business experts.
Alderman Agnew commented: “The council is committed to supporting our local business community through making excellent training available to them, and in turn, strengthening our villages and town centres. The STAR programme will help participants achieve a clear vision for their businesses and establish an action plan to help them achieve real results. Overall, the programme aims to instill greater confidence and a boosted skill set to help our local businesses grow and develop.”
Seonaid Rooney, NBC Economic Development Officer, added: “This programme is all about making local businesses the best they can be. We want to help the businesses excel in customer service, improve communication with existing customers and attract new business. We have designed a really practical programme that we are confident the participants will really enjoy and benefit from. We have a really exciting mix of businesses recruited for the programme and are looking forward to kicking the programme off in April.”
The STAR programme will run for six months from mid April 2014. The cost for a place on the programme is £100.
For more information about STAR, or to register for a place, contact Carol Shane on telephone: 028 9034 0073 or email firstname.lastname@example.org