Capita helps charity improve its IT infrastructure

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Co-operation Ireland, the leading peace-building charity, has selected Newtownabbey-based Capita Managed IT Solutions to move its IT infrastructure to the cloud.

The three-year contract includes the implementation of a cloud-based delivery model, along with a complete IT infrastructure
refresh.

The new cloud-enabled service includes Microsoft Office 365 which offers greater collaboration and sharing of information, as well as mobile device management and remote access.

The contract also includes the provision of centralised service desk support from the team of experts at Capita’s Church Road
headquarters.

Explaining the significance of the investment, Peter Sheridan, CEO of Co-operation Ireland said: “As a third sector organisation, it is vital that we manage our business just like any other, cutting unnecessary costs and driving efficiencies as far as possible.

“Technology plays an integral part of our service delivery, and with Capita’s expertise we will have in place a cost effective yet scalable technology solution which will help us improve our core business functions, and work even more effectively across all teams, regardless of where they are based.”

Having earned a strong track record for its expertise in the Third Sector market, Ed Brown, managing director of service delivery at Capita Managed IT Solutions added: “Our priority for our customers across the public, private and voluntary sectors is to implement the most appropriate and effective technologies which will help them operate at peak
efficiency.

“This approach is vital for Co-operation Ireland and our immediate objective is to overhaul the IT infrastructure which will streamline business processes, enabling the charity to focus on its core programmes which are benefiting local communities.

“This is an ongoing process and over the next three years we will continue to work collaboratively with the organisation to offer the most effective solutions to their evolving technology needs.”

Capita, formerly Northgate Manged Services, has local bases at Hillview House, Church Road and Mossley Mill.