BALLYCLARE-BASED Dennison Commercials was recently crowned ‘Dealer of the Year’ at the annual UK and Ireland Volvo Truck Dealer event.
The accolade encompasses a wide range of judging criteria, including customer satisfaction, market share, contract and finance sales, as well as general overall company performance.
This is the first time that Dennisons has been awarded the prestigious Dealer of the Year in the company’s 40-year history, against 15 other main regions / dealers throughout the UK and Ireland.
John Jenkins, Managing Director of Dennison Commercials explained: “I am delighted to receive this award on behalf of all Dennison staff, who have individually contributed to the success of the company in 2011. Our truck product continues to be well received in the market and customer satisfaction levels have continually increased over the past decade. On behalf of all at Dennisons, I wish to thank our loyal customers at all depot locations for making the receipt of this accolade possible.”
At the same event, the Hillhead Road dealership was recognised as ‘Roadcrew Dealer of the Year’ for exceeding the business plan for growth through 2010 and 2011.
Roadcrew, part of the Volvo Group, supplies a comprehensive range of non-Volvo products and complementary transport industry related consumables and accessories.
There was also an ‘Aftermarket Excellence Award’ posthumously bestowed upon the late John Strange, who dedicated 38 years to the Dennison business. John sadly passed away in October 2011 after a short illness.
John Conway, Volvo Trucks Service Manager for UK & Ireland, described Mr Strange as “an individual whose standard of work and attention to detail never faltered and who was an example of best practice for others to follow.”
John Jenkins added: “The Dennison organisation is a people business and the passing of John Strange was a difficult time for all within the company. This award demonstrates how valued and respected John was, not only within Dennisons, but in the wider Volvo network.”
Dennison Commercials is the Volvo Truck and Bus franchise holder in Northern Ireland, employing 120 staff across six sites, including its headquarters in Ballyclare.